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I am a B2B customer

Our online shop calculates value added tax (VAT) by default, regardless of whether you are a B2B customer. If you are ordering from another European country and would like to benefit from the VAT exemption, please note the following:

  • Enter your VAT ID: Enter your valid sales tax identification number (VAT-ID) in the comment field during the order process.
  • Address details: The billing and delivery address provided must match the VAT ID, i.e. it must correspond to the main or registered branch of your company.
  • Company name: The company name must be complete and correct, including the legal form.
  • Recommended payment methods: For a simple refund, we recommend payment in advance, by credit card or PayPal.
  • VAT ID check: We will check your details after we receive your order. After successful verification, we will refund the VAT on the selected payment method.

Retrospective refund:
A retrospective refund of VAT is also possible. For more information on the procedure, please click here.

Further options for business customers:

Payment on invoice or by leasing is currently not possible via our online shop. If you are interested in this or would like to receive one-to-one support as a corporate customer, please contact our B2B sales team. This applies in particular to business customers such as universities, schools or public institutions, who often prefer special payment options.

For further information or individual assistance:

  • Email: sales@schenker-tech.de
  • Phone: +49 341 246 704 9894
  • Service hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.

We are happy to help!