Shipping costs for returns under guarantee or warranty If you need to return a product under the manufacturer's warranty or statutory warranty, the following rules apply to shipping costs: Within the EU: The return shipment is free of charge for you. From a third country: You bear the cost of returning the product to us. However, we will cover the costs for the return shipment to you. Please make sure you make the correct customs declaration to avoid delays or additional fees. Please contact us for further questions!