How and when will I receive my money back?

Your money will be refunded to the payment method used for the order.

• Processing time: Once we have received your return, processing usually takes around 5 working days. In some cases, it may take up to 10 working days if there is a high volume of returns.
• Note on signs of use: If signs of use or other defects are found on the goods that do not justify a full refund, we will contact you in advance to let you know.

Do you have any further questions? Please contact us - we will be happy to help you!