VAT refund

  • Private customers: VAT refunds are possible when exporting from the EU to a third country. Details can be found in this FAQ article.
  • Business customers: A subsequent change to an intra-Community supply is possible under the following conditions:
    1. Submission of all documents within 5 working days of the invoice date.
    2. Documents required:
      • Informal application.
      • Proof of valid UID (at the time of delivery).
      • Extract from the commercial register or equivalent document.
      • Copy of the identity card of the person authorised to sign the confirmation of receipt.
      • Bank details.
    3. Fee: 25 € processing fee.

Late or incomplete applications cannot be considered.